Accumen Technology Solutions

Accumen Technology Solutions creates customer value and accelerates clinical lab management and healthcare transformations.  

Areas of Focus:


Halfpenny Technologies is now part of Accumen Technology Solutions

Deploy AccumenConnect™ solutions to accelerate connectivity between your health system, providers, and payors. Our scalable, vendor agnostic interoperability solutions include:

1.  Clinical Data Exchanges
Our platform is a secure and scalable rules-based engine that helps our clients and partners exchange lab, imaging, medical record, and other clinical data in a variety of formats.

2. Order Management Solutions
Our Orders Management Portal (OM-Portal) is a secure, cloud-based system that combines complex workflow management rules for hospitals and laboratories to easily navigate provider order entry and results viewing.

3. Clinical Data Services
Our offerings include test dictionary hosting for lab and radiology (Online Directory of Services), mapping expertise (LOINC®), and test dictionary builds as well as maintenance.

Lab IT Advisory Services

Our experts are well-versed in lab IT and operational transitions and consolidations—assuring your transition is smooth with limited disruption. Our capabilities can be summarized into two key areas including pre-transition planning and recommendations and project oversight and implementation. Leveraging our deep expertise, we advise our clients in the areas of interoperability and connectivity enablement as well as lab enterprise architecture, interface builds, and compendium standardization. Implementation services include program management, standardization playbooks, strategic analytics, reporting and key performance indicators.

LIS Integration Support: We provide a team of Lab information Technology Subject Matter Experts to help lead your Lab Enterprise Architecture, Interface Builds, and Compendium Standardization efforts. We have tools and resources to help accelerate your Combined Directory of Services; Test Dictionary Builds and Maintenance, and LOINC mapping projects.


Accumen Data Analytics

Accumen Data Analytics provides visibility and actionable insights into your lab organization; Enable Workflow Management tools that hardwire leader and process standard work.

Key Modules include:

  •   Lab Quality and Service
  •   Lab Stewardship
  •   Lab Outreach Excellence
  •   Lab Operations Productivity
  •   Lab Schedule Excellence
Lab Performance Analytics

Comprehensive Patient Blood Management Analytics

Deploy Accumen’s Comprehensive Patient Blood Management Analytics to gain visibility and actionable insights into your Clinical Transfusion Practices.

  •  Compare your Patient Blood Management Outcomes against peer benchmarks from the Accumen portfolio.
  •  Identify and prioritize blood utilization improvement opportunities at the hospital,  service, and provider level.
  •  Drill down to patient level detail to make decisions about optimizing care.
  •  Deliver actionable intelligence to drive sustainable and system-wide changes to clinical practice.


MyBloodHealth®, Accumen’s patented anemia management automation; the nation’s only virtual perioperative surgical home, scalable across hospital systems of all sizes to drive your Anemia Management Program.

  • Easy to use and specifically designed to help manage blood health in a simple, efficient, cost-effective way.
  • Integrates with EHR and analyzes and centralizes all pertinent data from the non-emergent high blood loss DRG’s that are associated with anemia.
  • Automatically triages patients with a patented algorithm and enables clinicians to develop an end-to-end care plan for the patient; one provider can evaluate and manage up to 50 patients per day.

For more information visit the MyBloodHealth® homepage

MyBloodHealth Opportunities

Tangible Results


Providers using AccumenConnect Data Exchanges


EHR and EMR vendors allow for rapid deployment and scalability for our fully managed services

21% - 91%

Quality measures increase for vitals in the first month of EMR exchange

Key Team Members


Ahmed Kishta

Vice President of Client Technology

Jay Dalke

Vice President of Technology

Michelle Coovert

General Manager of Technology

Michelle Phillips

Director of Solution Design

Terrence Nguyen

Software Solutions & Integrations Manager

Robert Jones

Manager of Client Technology Support

Carol Johnson

Senior Manager, Solution Implementation

Lynn Lund

Technology Solutions Manager

Lynette Miller

Clinical Data Specialist

Ahmed Kishta

Vice President of Client Technology

Ahmed Kishta is the Vice President of Client Technology at Accumen, a company that partners with health systems to drive performance improvement and operational efficiency. Ahmed has over 20 years of experience in healthcare, with a focus on laboratory technology. He has experience in leading diverse teams in executing initiatives including product development, outreach program creation & growth, technology assessment/enhancement, laboratory information system evaluation and implementation, system centralization and consolidation, data warehouse development, and strategic analysis and planning. Ahmed leads the Client Implementation and Technology Consulting Teams. Ahmed earned a BS, Computer Science degree from Governors State University, and a MS, Health Informatics degree from the University of Illinois at Chicago.

Jay Dalke

Vice President of Technology

Jay Dalke is the Vice President of Technology of Accumen Technology Solutions. He has over 25 years experience leading engineering and software development across national and international organizations. Jay is a results-focused, visionary, transformative technology business leader with repeated success guiding cross-functional technology and product development teams in the design, redesign, and launch of enterprise solutions. Before joining Accumen, Jay held positions at DataRx Management/RXSense, Nestle, e2e Systems, and Keycentrix. Jay holds a BS in Electrical Engineering from the University of Florida and an eMBA from the Georgia Institute of Technology.

Michelle Coovert

Director of Customer Success

Michelle Coovert is the Director of Customer Success for Accumen Technology Solutions, a subsidiary of Accumen, which provides clinical and operations transformation solutions to health systems. Michelle has over 15 years of experience in continuous and process improvement and gathering voice of the customer in the food and beverage and healthcare industries. Michelle holds an MS in Education from Indiana University, BS in Industrial Engineering from Northern Illinois University, and is a certified Lean/Six Sigma Black Belt.

Michelle Phillips

Director of Solution Design

Michelle Phillips is the Director of Solution Design and has been with Accumen for 10 years driving outreach growth through technology solutions. Prior to joining Accumen, Michelle spent 23 years at Quest Diagnostics in Outreach and 7 years at Ohio Valley Medical Center in Operations. She is an accomplished laboratory professional with extensive experience in both hospital and reference laboratory environments. Michelle is an ASCP Certified Medical Technologist earning her BS in Medical Technology from West Liberty University. Michelle has expertise in quality assurance & process, general laboratory operations, healthcare information technology and project management. Michelle is an industry recognized expert in EMR interface development and implementation, HL7 standards, LIS vendor implementation, support center management, and workflow analysis.

Terence Nguyen

Application Informatics Officer
Terence (Terry) Nguyen is an Application Informatics Manager and has been at Accumen since 2018. Terry began his career in clinical laboratories with experience in both commercial and academic facilities. He then used his lab experience to transition over to lab interfaces and lab information system (LIS) administration with 10+ years of experience in both. Terry’s professional passions are problem solving, process improvement, and making the impossible possible. Terry has a BS in Medical Laboratory Science from the University of Utah and a MS in Medical Informatics from Northwestern University.

Robert Jones

Manager of Customer Support

Rob Jones is the Manager of Customer Support at Accumen Technology Solutions. He is responsible for the day-to-day performance and efficiency of the Client Technical Support team. Rob has been with Accumen for 8 years and has 20 years experience working in a client technical support environment. He is experienced with training, analyzing information, working with clients, and emphasizing excellence regarding servicing clients. Prior to joining Accumen, he worked at Lincoln Financial Distributor and Clubsystems Group.

Carol Johnson

Client Technology Lead

Carol is the manager of the Client Implementation team. She oversees the implementation of Accumen’s Applications and Interfaces. Carol has worked across various areas in healthcare for over 20 years, including data analytics, compendium management, interface development, and emergency medicine. She has experience as a SQL report writer with several EMRs, including AllScripts and Epic. She also has several years creating HL7 interfaces for Lab/Imaging/Scheduling/Billing. She has a passion for solving problems, improving processes, and mentoring others. Carol received her MBA from Benedictine University, Lisle, IL and her undergrad Business Administration from Lincoln College, Normal, IL.

Lynn Lund

Technology Solutions Manager

Lynn Lund is a Technology Solutions Manager and has been with Accumen for 8 years driving laboratory growth through technology solutions. Prior to joining Accumen, Lynn spent a year doing Laboratory technology consulting work with Stanford Healthcare and 17 years at ACL Laboratory in Operations and Laboratory Technology positions. She is an accomplished laboratory professional with extensive experience in both hospital and reference laboratory environments. Lynn is an ASCP Certified Medical Technologist earning her BS in Medical Technology from Marquette University. Using her skills as an effective communicator with excellent interpersonal and organizational skills, Lynn is a results driven leader with proven ability to identify opportunities and generate productive outcomes. Lynn has expertise in general laboratory operations, healthcare information technology and project management.

Lynette Miller

Clinical Data Specialist

I came to Accumen with 11 years of Hospital Laboratory experience as a Medical Technologist. As an employee of Accumen I have accumulated over 15 years’ experience in a variety of work related to the support of Hospital Laboratories and Reference Labs as well as Accumen products. This included: building reference Laboratory tests into a variety Hospital LIS systems, aiding in functional testing, project coordination of interface projects between Hospital Labs and EMRs, assisting with the needs for Test dictionary compendium files as needed, performing test mapping between multiple Laboratory Test dictionaries to identify matches, monitoring Medicare Policies for Accumen Portal clients, performing LOINC mapping, and managing projects for the creation of online Directory of Services websites for Hospitals.