Strategic Advisory Services

Accumen provides tailored solutions to complex laboratory challenges encountered by health system leaders. Our team of expert consultants deliver unparalleled guidance concerning the intricacies between laboratories and health systems. For revenue growth and service expansion, or consolidation and cost reduction, to joint venture or dissolutions, and master planning space design, we deliver the right strategy, for the right organization, at the right time. These changes are made possible and implemented through our Lab Excellence team.

Accelerated Results

70-80%

About three quarters of all medical decisions are based on laboratory results

$25B

Unnecessary supply chain spending cost hospitals more than $25B in 2018 – an increase of more than 10% over 2017 levels

20.6%

Overutilization of lab testing is at an all-time high, with an overall mean rate of 20.6%.

Clinical labs affect 70 percent of medical decision making and touch every aspect of healthcare. Optimizing the lab as an asset can provide a consistent revenue stream at a healthy margin. Explore five key takeaways of optimizing your lab as a strategic asset.

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Key Team Members

Jeff Myers, CPA

Vice President,
Strategic Advisory Services

Jeff Downs, CPA

Vice President,
East Region Strategic Relationships

JD Kirchberg

Vice President,
West Region Strategic Partnerships

Mike Kachure

Vice President,
Central Region Strategic Partnerships

Scott Liff

Vice President,
Strategic Advisory Service Sales

Peter Runhaar

Director of Strategic Partnerships

Kimberly Zunker, MBA, MLS(ASCP), CAPM

Strategic Advisory Services Manager

Nora Hess

Senior Consultant

Dori Cheng

Business Analyst

Loria Green

Business Analyst

Jack Verran

Sales Business Analyst

Stephen Bishop, MBA, MLS (ASCP)

Operations Manager

Jeff Myers, CPA

Vice President,
Strategic Advisory Services

Jeff Myers, CPA, is the Vice President of Strategic Advisory Services for Accumen and provides expertise on Lab Operations, Consolidation, Strategy, Outreach, and Performance Improvement.​ Jeff has over 20 years experience in health care finance, focusing on financial analysis, decision support, strategic guidance, and operational improvement analysis. His industry experience includes physician practice management, health insurance, commercial laboratory, and academic health care systems​. A Certified Public Accountant (CPA), Mr. Myers graduated with honors from the University of Tennessee with a Bachelor of Science degree in Accounting and Business Law.​

Jeff Downs, CPA

Vice President,
East Region Strategic Relationships

Jeff Downs is the Vice President and General Manager of Accumen’s Strategic Advisory Services team. Strategic Advisory Services advises health systems on a wide variety of consulting topics from cost assessments / benchmarking and test utilization management to strategic planning, core lab concepts, outreach market analysis and space planning. Jeff has 24 years clinical laboratory experience including 10 years consulting with Health Systems and 10 years as a lab Chief Financial Officer. ​In addition, he has related experience in both physician practice management, population health/disease management, reagent / instrument manufacturing and research and development activities. Jeff received his MS in Biomedical Diagnostics from Arizona State University and a B.S. in Accounting from Elon University. Additionally, Jeff is a Certified Public Accountant and an alumni of LabCorp, Deloitte and CVS/Caremark.

JD Kirchberg

Vice President, West Region Strategic Partnerships
JD Kirchberg is the Vice President of Strategic Partnerships for Accumen’s west region. He has a 30-year record of developing partnerships with hospitals and health system senior executive leadership to drive cost reductions, revenue growth, and value. He is a proven leader in integrating ancillary services, technology, and sales in complex diagnostic and healthcare environments. JD received his BA in Communications and Business from the University of Iowa.

Mike Kachure

Vice President, Central Region Strategic Partnerships
Mike Kachure is the Vice President of Strategic Partnerships for Accumen’s central region. He has more than two decades of experience in business development leadership roles. In his current role, Mike leads a collaborative effort with healthcare business executives to identify opportunities for creating additional value from the laboratory. Based on the value created, a partnership is developed through a complete lab transformation plan that reduces risk while accelerating financial and operational outcomes. He received his BS in Engineering from the United States Military Academy at West Point and served in the Army as a 1st and 2ndLieutenant, Combat Engineer.

Scott Liff

Vice President, Strategic Advisory Service Sales
Scott Liff is the Vice President of Strategic Advisory Services Sales at Accumen. He has extensive experience leading healthcare organizations, consulting engagements, and billing optimization that has significantly contributed to accelerated business growth and sustainable revenue realization. His more than 25 years of experience include mobilizing medical imaging and clinical laboratory outreach programs as well as large-scale, high-quality performance improvement initiatives for hospitals and health systems. He received his BS in Medical Technology from Kent State University and his MBA in Marketing from Cleveland State University.

Peter Runhaar

Director of Strategic Partnerships
Pete Runhaar is the Director of Strategic Partnerships at Accumen. He is a focused entrepreneurial sales leader with extensive experience in creating successful client partnerships. His demonstrated results include initiating and managing sales, delivery, and growth in consulting. He received his BA in English and Secondary Education from Governors State University.

Kimberly Zunker, MBA, MLS(ASCP), CAPM

Strategic Advisory Services Manager

Kim brings over 10 years of laboratory experience as both technician and leader in military and civilian clinics and hospitals. Prior to joining Accumen, Ms. Zunker worked as a Medical Technologist and later, Supervisor of the growing laboratory at Soin Medical Center, part of the Kettering Health Network, where she led day-to-day operations as well as multiple process improvement initiatives.​Prior to Kettering Health Network, Ms. Zunker served as a Laboratory Officer in the Biomedical Sciences Corp of the United States Air Force. She managed two Air Force Laboratories, winning multiple awards and earning several military decorations. ​Ms. Zunker earned a Bachelor of Science in Clinical Laboratory Science from Midwestern State University and a Master in Business Administration from the University of Dayton. She is a nationally certified Medical Laboratory Scientist by the American Society of Clinical Pathologists and holds a CAPM certification (Certified Associate in Project Management) from the Project Management Institute.

Nora Hess

Senior Consultant

Nora has more than 15 years of healthcare consulting experience with Chi Solution Inc (part of Accumen since 2016). Prior to consulting she was an Administrative Laboratory Director for a Florida health system for 12 years. Prior to that she worked as a Medical Technologist in laboratories in Florida and Massachusetts. ​Nora has extensive experience in strategic planning, process redesign, laboratory consolidation/integration, regulatory compliance, quality management and cost reductions initiatives. She has worked with hospitals and health systems across the US, providing consulting expertise to meet the individual requirements of each client. ​She also is a regular speaker at the annual Laboratory Quality Confab, speaking on topics related to Quality and Regulatory Compliance.​Nora earned her Bachelor’s degree in Medical Technology from Northeastern University in Boston MA and an MBA from the University of Sarasota in Sarasota FL.​

Dori Cheng

Business Analyst

Dori Cheng is a Business Analyst at Accumen for the Strategic Advisory Services team. She has responsibility for providing analytics for the growth and strategy team, as well as outreach and consulting clients. ​Dori joined the Chi Solutions organization, which was incorporated into the Accumen family, in 1998 and has since held roles of progressive responsibility that synthesize her financial background with clinical laboratory expertise. ​Dori received her BBA with an accounting emphasis from Eastern Michigan University in 1993.

Loria Green

Business Analyst

Loria Green, Business Analyst at Accumen for the Strategic Advisory Services team. She is responsible for financial analysis, performance analytics, and market opportunity assessments. Loria has more than 25 years of experience in financial analysis. While at Chi Solutions, now an Accumen Company, she performs a variety of assessments for laboratories, hospitals and health systems.​ Loria earned a BAcc from Michigan State University.

Jack Verran

Sales Business Analyst

Jack Verran is a sales business analyst at Accumen for the Strategic Advisory Services team. Prior to Accumen, he was a financial analyst at Bloomberg LP and a senior associate at BAYADA Home Health Care. He graduated from West Virginia University with a BS in Finance.

Stephen Bishop, MBA, MLS (ASCP)

Operations Manager

As an operations manager for Accumen, Stephen routinely delivers on the cost, quality, and service objectives for Accumen’s clients in the Western Region. His background in laboratory management, process improvement, and medical science offers clients a unique and integrated blend of insight when approaching projects.​ Stephen is a California licensed Clinical Laboratory Scientist with certification from the American Society for Clinical Pathology. He graduated from the University of Redlands with an MBA, where he is also a Fellow of the Whitehead Leadership Society. Stephen also holds a BS in clinical laboratory science from Loma Linda University. In addition, Stephen obtained professional certificates in lean six sigma and project management for business from the University of California, Riverside.