Hospital Lab Consulting

Accumen provides tailored solutions to complex laboratory challenges encountered by health system leaders. Our team of expert consultants deliver unparalleled guidance concerning the intricacies between laboratories and health systems. For revenue growth and service expansion, or consolidation and cost reduction, to joint venture or dissolutions, and master planning space design, we deliver the right strategy, for the right organization, at the right time. These changes are made possible and implemented through our Lab Excellence team. 

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Lab IT Advisory Services

Our experts are well-versed in lab IT and operational transitions and consolidations—assuring your transition is smooth with limited disruption. Our capabilities can be summarized into two key areas including pre-transition planning and recommendations and project oversight and implementation. Leveraging our deep expertise, we advise our clients in the areas of interoperability and connectivity enablement as well as lab enterprise architecture, interface builds, and compendium standardization. Implementation services include program management, standardization playbooks, strategic analytics, reporting and key performance indicators.

LIS Integration Support: We provide a team of Lab information Technology Subject Matter Experts to help lead your Lab Enterprise Architecture, Interface Builds, and Compendium Standardization efforts. We have tools and resources to help accelerate your Combined Directory of Services; Test Dictionary Builds and Maintenance, and LOINC mapping projects.

Lab-IT-Advisory

Accelerated Results

28%

Our partners realized up to a 28% decrease in total lab cost per test

15-20%

Our partners have realized savings ranging from 15-20% over a 3-year transformation

$1B

We have over $1B lab spend under management

Key Team Members

Joe McGann, CPA

Vice President,
General Manager Lab Operations
jeff-coker

Jeff Coker

General Manager
kelly-lucas

Kelly Lucas, MHA

Client Account Lead
ahmed-kishta

Ahmed Kishta

Vice President of Client Technology
jeff-myers

Jeff Myers, CPA

Vice President, Strategic Advisory Services
kim-zunker

Kimberly Zunker, MBA, MLS(ASCP), CAPM

Strategic Advisory Services Manager

Upcoming Events

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Joe McGann

Vice President,
General Manager Lab Operations
Over the past 30 years, Joe has held senior positions in the lab industry in both Canada and the United States. As one of Accumen’s original employees, over the last 10 years Joe has been managing a number of Accumen’s larger Clients and now oversees the Lab Operations of Accumen for the entire country. As a result of Joe’s in-depth understanding of all facets of the lab industry, this experience has contributed to Accumen being able to offer a multifaceted approach to Lab Excellence including Operations, Supply Chain, Business Development, Patient Blood Management, and IT. Joe’s experience has allowed him to be a keynote speaker at the Dark Report’s Executive War College. Joe graduated from the Richard Ivey School of Business in London, Ontario and also obtained his CPA with Price Waterhouse Coopers.
jeff-coker

Jeff Coker

General Manager,
Accumen Technology Solutions

Jeff Coker is the Vice President/General Manager of Accumen Technology Solutions, a data exchange company that partners with health systems to establish secure clinical data exchange interfaces such as bi-directional lab testing platforms or health plan quality performance networks. Jeff has over 20 years of experience in leading diverse operations in technology, retail, and manufacturing industries, with a track record of preparing organizations for scale by improving product quality, customer service and operational productivity. Previously, Jeff served as the vice president of Client Execution Excellence at Accumen. Before joining Accumen, Jeff held several leadership positions in Amazon.com’s Global Fulfillment and Supply Chain organizations as well as a software development leader for CGI. Jeff holds a BSc., Civil Engineering, from Purdue University and an MBA, Operations and Supply Chain Management from the MIT Sloan School of Management.

kelly-lucas

Kelly Lucas, MHA

Client Account Lead

Kelly is a Client Account Lead responsible for working with clients to identify laboratories to identify opportunities that optimize operations and deliver savings against commitments. She brings over 30 years of experience in clinical laboratory operations with multi-facility healthcare organizations. She has a solid understanding of the challenges faced by healthcare clinicians and administrators to deliver high quality patient care while simultaneously meeting regulatory and business demands. Kelly strives to provide innovative and meaningful information to our clients that drive optimization of operational efficiencies and bring value to the client. She has a proven track record of driving consensus among diverse stakeholders, cultivating and maintaining strong relationships. She has developed strategies for core lab optimization, consolidation/centralization, and supply chain improvements. Kelly earned her BS degree in Medical Technology from Mississippi State University, and her Master’s degree in Management with Healthcare Concentration from Kaplan University.

ahmed-kishta

Ahmed Kishta

Vice President of Client Technology

Ahmed Kishta is the Vice President of Client Technology at Accumen, a company that partners with health systems to drive performance improvement and operational efficiency. Ahmed has over 20 years of experience in healthcare, with a focus on laboratory technology. He has experience in leading diverse teams in executing initiatives including product development, outreach program creation & growth, technology assessment/enhancement, laboratory information system evaluation and implementation, system centralization and consolidation, data warehouse development, and strategic analysis and planning. Ahmed leads the Client Implementation and Technology Consulting Teams. Ahmed earned a BS, Computer Science degree from Governors State University, and a MS, Health Informatics degree from the University of Illinois at Chicago.

jeff-myers

Jeff Myers, CPA

Vice President,
Strategic Advisory Services

Jeff Myers, CPA, is the Vice President of Strategic Advisory Services for Accumen and provides expertise on Lab Operations, Consolidation, Strategy, Outreach, and Performance Improvement.​ Jeff has over 20 years experience in health care finance, focusing on financial analysis, decision support, strategic guidance, and operational improvement analysis. His industry experience includes physician practice management, health insurance, commercial laboratory, and academic health care systems​. A Certified Public Accountant (CPA), Mr. Myers graduated with honors from the University of Tennessee with a Bachelor of Science degree in Accounting and Business Law.​

kim-zunker

Kimberly Zunker, MBA, MLS(ASCP), CAPM

Strategic Advisory Services Manager

Kim brings over 10 years of laboratory experience as both technician and leader in military and civilian clinics and hospitals. Prior to joining Accumen, Ms. Zunker worked as a Medical Technologist and later, Supervisor of the growing laboratory at Soin Medical Center, part of the Kettering Health Network, where she led day-to-day operations as well as multiple process improvement initiatives.​Prior to Kettering Health Network, Ms. Zunker served as a Laboratory Officer in the Biomedical Sciences Corp of the United States Air Force. She managed two Air Force Laboratories, winning multiple awards and earning several military decorations. ​Ms. Zunker earned a Bachelor of Science in Clinical Laboratory Science from Midwestern State University and a Master in Business Administration from the University of Dayton. She is a nationally certified Medical Laboratory Scientist by the American Society of Clinical Pathologists and holds a CAPM certification (Certified Associate in Project Management) from the Project Management Institute.